Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates We offer a flat rate of €4.99 for international shipping worldwide.
Delivery Times Due to the international nature of our supply chain, estimated delivery times are:
- Rest of World: 10–25 business days
Please note these are estimates and may vary due to customs clearance, carrier delays, or peak seasons.
Customs & Import Duties International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer and are not included in our shipping rate.
Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information where available.
Lost or Delayed Packages If your order hasn't arrived within 30 days, please contact us at rainbowzflowerz@aeiri.at and we'll investigate immediately.